We've compiled the questions most frequently asked by our customers below. If you can't find the answer to your question, please contact us and we'll be happy to help.
Q: What is PrizyPrize?
A: PrizyPrize is an online store where you can buy clues - digital asset - to help you find the location of a manga character on a world map.
Q: How long after my purchase will my clues be sent to me?
A: Your digital asset will be sent by email as soon as you have paid for your basket.
CUSTOMER SERVICE
CUSTOMER SERVICE
FAQ / SHIPPING CONDITIONS
We've compiled the most frequently asked questions by our customers below. If you can't find the answer to your question, please contact us and we'd be happy to help.
Q: What is PrizyPrize?
A: PrizyPrize is an online store where you can purchase digital clues (delivered via email) to help you to discover where in the world a manga-related objet is hidden.
Q: How and when will my purchased clue be sent to me?
A: Your purchased clue will be sent as a digital asset via email as soon as the payment is done.
CUSTOMER SERVICE
At PrizyPrize, we are committed to providing excellent customer service. If you have any questions or concerns, please do not hesitate to contact us. We are available by email at prizyprize@gmail.com. We will respond to all inquiries within 72 hours.